Shipping policy

SHIPPING POLICY

At ANELOR LONDON, we aim to deliver your order quickly, securely, and with care.

---

UK SHIPPING

We offer reliable UK delivery using a tracked service.

- Standard Delivery (3-5 working days): £3.99
- Free Shipping on all orders over £50

All orders are dispatched with tracking, so you can follow your delivery every step of the way.

---

ORDER PROCESSING

- Orders are processed within 1–2 working days
- Orders placed on weekends or public holidays will be processed the next working day

Once your order has been dispatched, you will receive a confirmation email with your tracking details.

PRE-ORDER ITEMS

Products marked as "Pre-Order" are not currently held in stock and are ordered specifically for upcoming delivery.

Current pre-order items have an expected dispatch of Late June – Early July 2026

Estimated dispatch times are displayed on the product page. Delivery estimates are provided in good faith but may be affected by manufacturing, customs, shipping carrier, or other factors outside our control.

If your order contains both in-stock and pre-order items, your order may be shipped together once all items are available unless otherwise stated.

---

DELIVERY TIMES

- Estimated delivery time: 3-5 working days after dispatch

Please note that delivery times are estimates and may vary during busy periods.

---

TRACKING YOUR ORDER

Once your order has been shipped, you will receive a tracking link via email.  
If you have any issues locating your tracking information, please contact us at:

support@anelor.co.uk

---

INCORRECT ADDRESS

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly entered addresses. If you notice an error, contact us immediately and we will do our best to assist before dispatch.

---

LOST OR DELAYED ITEMS

If your order has not arrived within the expected timeframe, please contact us at:

support@anelor.co.uk

We will investigate with the courier and resolve the issue as quickly as possible.

---

OUR COMMITMENT

Every ANELOR order is carefully prepared and packaged to ensure it arrives in perfect condition.

Wear Your Legacy.